Shine Popup
Theme: Shine · Section type: Theme-wide section (every page)
The Popup section shows a small window in the bottom corner of your store. Use it to collect newsletter sign-ups or to promote an offer with a countdown and a button.
Note: The Popup section holds 1 block: either Email signup or Content promotion. It is part of every page, so you set it up once for the whole store.
What you can do
- Turn on the popup and choose its type
- Choose when and where the popup appears
- Collect email sign-ups
- Promote an offer with a countdown and a button
- See what customers see
- Change the popup settings
- Fix common problems
Turn on the popup and choose its type
- In the theme editor, scroll to the bottom of the left sidebar and click Popup.
- If the section has no block yet, click Add block and choose Email signup or Content promotion.
- Click the block and select Enable popup.
- Optional: select Show only for non-login visitors to hide the popup from customers who are logged in to their account.
- Click Save.
Tip: To switch from one popup type to the other, remove the current block and add the other one. The section holds only 1 block.
Choose when and where the popup appears
- In the Popup block, go to Trigger.
- Set Popup position to Bottom left or Bottom right.
- Set Visibility to the pages where the popup can appear.
- Choose When to show.
- If you chose Time on page, drag Show after to set the delay.
- Click Save.
Setting | What it does |
|---|---|
Popup position | Places the popup in the Bottom left or Bottom right corner of the screen. |
Visibility | Shows the popup on All pages, or only on the Home page, Product pages, Collection pages, or the Cart page. |
When to show | Opens the popup when the customer scrolls to the footer (Reaching the footer), after a delay (Time on page), or after the customer closes the cart notification (After closing cart notification). |
Show after | Sets the delay for Time on page, from 0 to 30 seconds in steps of 5 seconds. It has no effect with the other triggers. |
Note: After a customer closes the popup, it doesn't appear again until they start a new browser session.
Collect email sign-ups
- Add an Email signup block and select Enable popup.
- Under Image, select an Image and choose an Image position: Above text or Behind text.
- Under Text, enter a Subheading, a Heading, and a Description. Choose a Heading size from H6 to H3.
- Enter the Submit button label.
- Click Save.
Customers enter their email address and click the button. The address is added to your customer list in the Shopify admin, tagged "newsletter".
Tip: Say what customers get for signing up in the heading, for example a discount on their first order.
Promote an offer with a countdown and a button
- Add a Content promotion block and select Enable popup.
- Under Image and Text, add an image, a Subheading, a Heading, and a Description. Choose a Heading size from H6 to H3.
- Under Countdown timer, select Enable countdown timer and enter an End date in the format YYYY-MM-DD.
- Optional: enter an End time (HH:MM, 24-hour clock) and an End text to show when the countdown ends.
- Enter the Submit button label, choose a Style, and add a Link.
- Click Save.
Caution: If you leave End date empty, the countdown ends at midnight tonight. Always enter the date of your offer.
What customers see
- Opening: the popup slides in at the bottom left or bottom right corner when the trigger you chose happens.
- Email signup: customers type their email and click the button. A success message appears in the popup after they subscribe.
- Content promotion: customers see your text, the countdown (days, hours, minutes, seconds), and the button. The button opens your link.
- Closing: customers close the popup with the close button. It stays closed for the rest of their browser session.
- Logged-in customers: if Show only for non-login visitors is on, customers who are logged in never see the popup.
Settings reference
Email signup block
General
Setting | What it does |
|---|---|
Enable popup | Turns the popup on or off. |
Show only for non-login visitors | Hides the popup from customers who are logged in. |
Color schemes | Sets the popup colors. Color schemes are set in Theme settings > Colors. |
Trigger
Setting | What it does |
|---|---|
Popup position, Visibility, When to show, Show after | See "Choose when and where the popup appears" above. |
Image
Setting | What it does |
|---|---|
Image | Adds an image to the popup. |
Image position | Shows the image Above text or Behind text (as a background). |
Text
Setting | What it does |
|---|---|
Subheading | Adds a short line above the heading. |
Heading | Adds the popup heading. |
Heading size | Sets the heading size: H6, H5, H4, or H3. |
Description | Adds a short text below the heading. |
Submit button | Sets the label of the subscribe button. |
Custom color
Setting | What it does |
|---|---|
Mask overlay | Adds a color layer over the image. Works when Image position is Behind text. |
Overlay opacity | Sets how strong the mask overlay is, from 0 % to 90 %. |
Text overlay | Sets the text color. Works when Image position is Behind text. |
Content promotion block
The General, Trigger, Image, and Text groups work the same as in the Email signup block. The Text group has no button label; the button settings sit under Countdown timer.
Countdown timer
Setting | What it does |
|---|---|
Enable countdown timer | Shows a countdown in the popup. |
Hide the countdown when it ends | Hides the countdown after the end date and time. |
End date | Sets the end date in the format YYYY-MM-DD. If you leave it empty, midnight tonight is used. |
End time (optional) | Sets the end time in the format HH:MM (24-hour clock). |
End text | Shows a message when the countdown ends. Hidden if empty. |
Submit button | Sets the button label. The button is hidden if the label is empty. |
Style | Shows the button as Filled, Outlined, or Text link. |
Link | Sets the page the button opens. |
Custom color
Setting | What it does |
|---|---|
Mask overlay | Adds a color layer over the image. |
Mask overlay opacity | Sets how strong the mask overlay is, from 0 % to 90 %. |
Text overlay | Sets the text color in the popup. |
Countdown background | Sets the background color of the countdown. |
Countdown number | Sets the color of the countdown numbers. |
End text | Sets the color of the end text. |
Troubleshooting
The popup doesn't appear on my store.
Check that Enable popup is selected in the block, that Visibility includes the page you are on, and that the trigger has happened (for example, scroll to the footer). If you closed the popup earlier, open your store in a new private window: a closed popup stays hidden for the browser session.
I can't add a second popup.
The Popup section holds 1 block. Choose either Email signup or Content promotion.
The popup shows in the theme editor but customers say they see it only once.
This is expected. In the theme editor the popup always shows, so you can edit it. On the live store it stays closed after a customer closes it, until their next browser session.
The countdown already shows zero.
End date is empty or in the past. Enter a future date in the format YYYY-MM-DD.
I want a newsletter popup that customers can reopen from a small tab.
Use the Newsletter popup section instead. It has its own layout, frequency, and sticky popup settings.
Related articles
- Shine Newsletter
- Shine Countdown Timer
- Shine Theme Settings
- Shine Newsletter popup (add link when published)
Updated on: 22/10/2026
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