> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ecomx.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Glossary

# Glossary

## Acknowledged incident

An active incident that a merchant has reviewed. Acknowledging does not stop
monitoring or mark the signal as recovered.

## Active incident

An incident with Open or Acknowledged status.

## Agentic referring channel

The Shopify reporting dimension used to group sessions and attributed sales
from AI-assisted commerce channels.

## AI-referred orders

Aggregate Shopify orders attributed to an agentic referring channel using
last-click attribution.

## AI-referred revenue

Aggregate Shopify sales value attributed to an agentic referring channel using
last-click attribution.

## AI-referred sessions

Aggregate Shopify sessions grouped by the reported agentic referring channel.

## Baseline

The reference value used to evaluate a change. AgentWatch anomaly detection
uses the median of the previous seven consecutive completed days.

## Catalog search request

One time Shopify Global Catalog returned a product in response to a search from
an AI shopping assistant. It is not a shopper view, click, or visit.

## Change impact

The comparison of a product's catalog search requests in the 14 completed days
before and after an edit. It shows correlation, not proof that the edit caused
the change. Optimize plan only.

## Completed day

A calendar reporting day that has ended. AgentWatch excludes the current
partial day from daily analytics and anomaly calculations.

## Critical

The highest AgentWatch severity. For traffic and catalog signals, it means a
qualified drop of at least 60%. For health checks, it means three consecutive
eligible failures.

## Diagnostic packet

A sanitized text report containing incident context and aggregate evidence for
support and troubleshooting.

## Global Catalog search requests

Shopify-reported search activity associated with store products in Global
Catalog. It is an exposure signal, not an ad impression or guaranteed ranking.

## Health check

A read-only verification of analytics access or a machine-facing commerce
capability.

## Incident

A stored record created when a qualified signal crosses an anomaly threshold
or an eligible health check fails repeatedly.

## Last-click attribution

The reporting method used by Shopify for the aggregate orders and revenue shown
by AgentWatch. It assigns the result to the last qualifying referring channel.

## No data

The metric was unavailable or not reported. It is different from a verified
value of zero.

## Opportunity

A product with at least 20 catalog search requests in the last 30 completed
days that shows a signal worth checking, such as high demand with no AI sales
or with data gaps. Optimize plan only.

## Partial job

A monitoring operation where at least one source succeeded and at least one
source failed or was unavailable. Previously good data is retained.

## Readiness audit

A daily check of your active products for missing or unclear product
information, such as no description or images without alt text. It never edits
products. Optimize plan only.

## Readiness score

A score from 0 to 100 given by the readiness audit, shown as **Data score** in
the app. Each product starts at 100
and loses 25, 10, or 3 points for each critical, warning, or minor issue.

## Resolved incident

An incident closed manually or after automatic recovery criteria were met.

## UCP

The machine-facing commerce protocol surface AgentWatch checks for catalog,
product, and cart capability discovery.

## Warning

A condition that needs attention. For traffic and catalog signals, it means a
qualified drop of at least 30%. For health checks, it means two consecutive
eligible failures.

## Weekly digest

A weekly email summary of the last 7 completed days, sent to the alert email on
every plan.