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# Blum 404 template

**Theme:** Blum · **Section type:** Template section (404 template)

The 404 template is the page customers see when they open a link that doesn't exist on your store. It helps them find their way with a message, a search box, and buttons to your homepage and your catalog.

> **Note:** The template comes with the 404 not found page section. You can hide it, but you can't remove it. You can add other sections to the template.
![404 page with a message, search box, and two buttons on desktop](https://storage.crisp.chat/users/helpdesk/website/-/f/8/b/b/f8bb8da391016800/404-1_uvr8sl.png)

**What you can do**
- Open the 404 template
- Change the message and add an image
- Set up the search box and buttons
- See what customers see
- Look up every setting
- Fix common problems

---

## Open the 404 template

1. In the theme editor, open the template menu at the top and select **404 page**.
2. In the left sidebar, click the **404 not found page** section.

## Change the message and add an image

1. Under **Text**, enter a **Subheading**, a **Heading**, and a **Description**.
2. Under **Image**, select an **Image**.
3. Under **Layout**, select a **Content ordering on desktop**: **Text first** or **Image first**.
4. Click **Save**.

Without an image, the text and buttons are centered on the page.

## Set up the search box and buttons

1. Under **Functions**, turn on or off **Enable search**.
2. Enter a **Home page button label**. Leave it empty to hide the button.
3. Enter a **Catalogue button label**. Leave it empty to hide the button.
4. Click **Save**.

## What customers see

- **Message:** the subheading, heading, and description at the top of the page.
- **Search box:** customers type a search term and press Enter or click the search icon to open the search results page.
- **Buttons:** the home page button opens your homepage. The catalogue button opens the page with all your products.
- **Image (desktop):** the image sits beside the text, on the right with Text first or on the left with Image first.
- **Buttons layout:** the buttons sit side by side on very wide screens (from 1681 px). On smaller screens they stack.
- **Phones:** the image appears above the text.
![404 page on mobile](https://storage.crisp.chat/users/helpdesk/website/-/f/8/b/b/f8bb8da391016800/404-2_sb9lfl.png)

## Settings reference

### General

| Setting | What it does |
| ---- | ---- |
| Color scheme | Sets the colors of the section. You can edit color schemes in Theme settings > Colors. |

### Layout

| Setting | What it does |
| ---- | ---- |
| Content ordering on desktop | Places the text on the left and the image on the right (Text first), or the image on the left (Image first). Applies only when you add an image. |
| Remove padding top | Removes the space above the section. |
| Remove padding bottom | Removes the space below the section. |

### Text

| Setting | What it does |
| ---- | ---- |
| Subheading | Small text above the heading. |
| Heading | The main message. |
| Description | Text below the heading. |

### Image

| Setting | What it does |
| ---- | ---- |
| Image | An image shown beside the text on desktop and above it on phones. |

### Functions

| Setting | What it does |
| ---- | ---- |
| Enable search | Shows a search box below the message. |
| Home page button label | The text of the button that opens your homepage. Leave it empty to hide the button. |
| Catalogue button label | The text of the button that opens the page with all your products. Leave it empty to hide the button. |

## Troubleshooting

**Content ordering on desktop doesn't change anything.**
The setting only works when the section has an image. Select an **Image** under **Image**.

**A button is missing.**
Its label is empty. Enter a **Home page button label** or a **Catalogue button label** under **Functions**.

**How do I see the 404 page on my store?**
Open any address on your store that doesn't exist, for example your domain followed by /pages/test-404.

## Related articles

- [Blum Search Result template & Quick Search](https://doc.ecomx.co/en/article/blum-search-result-template-quick-search-g08dso/)
- [Blum Templates](https://doc.ecomx.co/en/article/blum-templates-57b2vt/)
- [Blum Page template](https://doc.ecomx.co/en/article/blum-page-template-wpdqk1/)
- [Blum Collection List template](https://doc.ecomx.co/en/article/blum-collection-list-template-1h0cn0d/)